




We offer free standard shipping to every province and territory in Australia.
We offer free standard shipping to every province and territory in Australia. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Australia’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the cabpay Red Light Therapy Mat, a spacious, ready-to-use full-body pad designed for at-home sessions. Measuring 71 inches by 31 inches, it houses 1280 LEDs in a dual-wavelength setup: 660nm red light paired with 850nm near-infrared. The result is a wide, warm light canvas you can tailor to your routine, helping you focus on comfort during everyday activities and after exertion.
The dense 1280-LED array is built around a 3-in-1 LED chip, delivering both visible red light and invisible near-infrared. This combination provides a broad light spectrum across a large surface, making it possible to light up multiple areas at once or concentrate on a single zone for targeted sessions. The expansive footprint helps you spread the gentle warmth across the body, creating a soothing, immersive experience that fits into your evening or recovery ritual.
Use is simple and flexible: plug in, select a mode, and settle in. The mat offers constant light for steady warmth, or two pulse options (10Hz and 40Hz) for lighter, shorter sessions. The 10–90 minute timer with auto shut-off helps you structure your routine without constantly watching the clock.
Perfect for an end-of-day wind-down or post-activity relaxation, the pad can be used while you lounge or stretch. The generous size enables you to address multiple areas at once, while the modes let you tailor the experience to longer sessions or brief, comfortable use. Consider it as part of your evening routine or a dedicated recovery moment after activity.
This large red light therapy mat makes a thoughtful gift for family and friends who value at-home comfort. If you have questions, our customer service team is ready to help you choose settings and get the most from your sessions.
Q: What makes the cabpay red light therapy mat different?
A: A large 71x31 inch pad with 1280 LEDs delivering dual-wavelength light for customizable sessions.
Q: How do I operate and time my sessions?
A: Plug in, select a mode and brightness, set the 10–90 minute timer, then relax.
At AustralianVit, we aim to deliver your orders as efficiently and reliably as possible. This Shipping Policy explains how we process and ship orders placed through our website.
Orders are typically processed within 1 business day after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Our standard delivery time is approximately 2–5 business days after your order has been processed. Please note that delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, or peak seasonal demand.
We currently ship orders across Australia. If we are unable to ship to your address for any reason, we will contact you to discuss available options or issue a refund where applicable.
Shipping costs are displayed at checkout before you complete your purchase. In some cases, free shipping may be available based on promotions or minimum order values shown on the website.
Once your order is placed, you will receive an order confirmation email. When your order has been shipped, a shipping confirmation email with tracking information will be sent so you can follow your package’s progress.
Please ensure that your shipping address is complete and accurate at checkout. AustralianVit is not responsible for orders that are delayed, lost, or returned due to an incorrect or incomplete address provided by the customer. If a package is returned to us because of address issues, we may contact you to arrange reshipment. Additional shipping charges may apply.
Once a package is marked as delivered by the carrier, responsibility for the shipment passes to the customer. AustralianVit is not liable for packages that are lost or stolen after delivery. If you believe your package is missing, please check with household members, neighbours, or building management, and contact the carrier directly. You may also reach out to us for assistance.
While we make every effort to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, such as severe weather, carrier disruptions, or peak holiday periods. We appreciate your understanding in such situations.
If you have any questions about shipping or need assistance with tracking your order, please contact us at australianvit.com@gmail.com. We are happy to assist you.
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return. Returns are only accepted for issues caused by the seller, such as receiving a damaged, defective, incorrect, or expired item.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, and in its original packaging. A receipt or proof of purchase is required.
To start a return, please contact us at australianvit.com@gmail.com.
All approved returns must be sent to the address below:
AustralianVit
2601 E 28TH ST STE 004
Signal Hill, CA 90755-2245
United States
If your return is accepted, we will provide a return shipping label (when applicable) and instructions on how to send your package.
Items sent back without requesting a return first will not be accepted.
For any questions, you can always reach us at australianvit.com@gmail.com.
Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective, incorrect, or expired. For seller-caused issues, AustralianVit will cover the return shipping cost and ensure the issue is resolved promptly.
Return shipping is covered by AustralianVit only if the item arrived damaged, defective, incorrect, or expired. Returns due to change of mind, dislike of the product, ordering the wrong item, or buyer error are not accepted.
For safety and hygiene reasons, we cannot accept returns on:
If you're unsure whether your item qualifies, please contact us before sending anything back.
Exchanges are only possible for items with seller-caused issues. The original item must be unopened and approved for return before a replacement can be issued.
If your order is shipped to the European Union, you have 14 days to cancel or return your order for any reason. The item must be unopened, unused, and in its original packaging.
Once your return is received and inspected, we will notify you about the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at australianvit.com@gmail.com.
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We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return. Returns are only accepted for issues caused by the seller, such as receiving a damaged, defective, incorrect, or expired item.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, and in its original packaging. A receipt or proof of purchase is required.
To start a return, please contact us at australianvit.com@gmail.com.
All approved returns must be sent to the address below:
AustralianVit
2601 E 28TH ST STE 004
Signal Hill, CA 90755-2245
United States
If your return is accepted, we will provide a return shipping label (when applicable) and instructions on how to send your package.
Items sent back without requesting a return first will not be accepted.
For any questions, you can always reach us at australianvit.com@gmail.com.
Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective, incorrect, or expired. For seller-caused issues, AustralianVit will cover the return shipping cost and ensure the issue is resolved promptly.
Return shipping is covered by AustralianVit only if the item arrived damaged, defective, incorrect, or expired. Returns due to change of mind, dislike of the product, ordering the wrong item, or buyer error are not accepted.
For safety and hygiene reasons, we cannot accept returns on:
If you're unsure whether your item qualifies, please contact us before sending anything back.
Exchanges are only possible for items with seller-caused issues. The original item must be unopened and approved for return before a replacement can be issued.
If your order is shipped to the European Union, you have 14 days to cancel or return your order for any reason. The item must be unopened, unused, and in its original packaging.
Once your return is received and inspected, we will notify you about the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at australianvit.com@gmail.com.