




We offer free standard shipping to every province and territory in Australia.
We offer free standard shipping to every province and territory in Australia. No minimum purchase is required, and all orders include tracking for your convenience.
If an item arrives damaged, defective, incorrect or expired, contact us at australianvit.com@gmail.com within 30 days of delivery. We will arrange a replacement or a full refund and cover the return shipping.
For hygiene and safety reasons we do not accept change-of-mind returns on supplements. This does not affect your rights under the Australian Consumer Law.
Full details: Refund policy.
Deliveries to Australia’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for home use, the Hello Face mat covers a generous 30 by 12 inches, allowing you to position it across the back, hips, shoulders, and legs with ease. It combines 660 nm red light with 850 nm near-infrared light, powered by 792 LED chips for steady output. The gray fabric and soft surface invite a calm, spa-like feel during sessions.
Materials are cloud-soft and skin-friendly, with breathable spandex and smooth leather that sit against the skin without itchiness or stickiness. A honeycomb heat shield and 8-level temperature control help manage surface warmth, so you can session with reduced concern about overheating.
The mat uses 36W to drive 264 visible red LEDs at 660 nm and 528 near-infrared LEDs at 850 nm. The combination increases light intensity across a broad area, designed for consistent warmth and gentle muscle relaxation during use.
Intelligent control remembers your last settings, includes a 30-minute auto timer, 3 power levels, and 4 light modes (Red, Infrared, 10 Hz pulse, 40 Hz pulse). A 47-inch strap adds hands-free versatility, letting you wrap or secure the pad as you relax.
With its generous size and thoughtful packaging, the Hello Face mat is a practical gift for birthdays, holidays, or as a wellness-centric present. Each device includes full customer support and a 1-year warranty.
In short, this pad brings a professional-grade light therapy experience to your home, offering space, control, and a comforting design that fits into daily routines without forcing commitments. Focus on your routine, and let the gentle warmth become part of your unwind schedule.
Q: What does the Hello Face Large Red Light Therapy Mat include?
A: The 30x12-inch mat, a 47-inch strap, and a 1-year warranty with 24/7 support.
Q: How long should I use the mat and how do I operate it?
A: Aim for 30 minutes daily, choose a mode, set power, and rely on the auto-timer for convenience.
Processing: orders are usually dispatched within 1–5 business days of payment.
Delivery: most orders arrive 10–18 days after they are placed. Every order is sent with tracking, and you will receive the tracking link by email as soon as it ships.
Shipping cost: free standard shipping on every order to any Australian address. Remote and regional areas can take a few extra days.
Returns: if an item arrives damaged, defective, incorrect or expired, contact us within 30 days of delivery and we will arrange a replacement or refund at no cost to you. Change-of-mind returns are not accepted. See our Refund policy and Shipping policy for full details.
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