




We offer free standard shipping to every state and territory in Australia.
We offer free standard shipping to every state and territory in Australia. No minimum purchase is required, and all orders include tracking for your convenience.
If an item arrives damaged, defective, incorrect or expired, contact us at australianvit.com@gmail.com within 30 days of delivery. We will arrange a replacement or a full refund and cover the return shipping.
For hygiene and safety reasons we do not accept change-of-mind returns on supplements. This does not affect your rights under the Australian Consumer Law.
Full details: Refund policy.
The QAIHOE Infrared Light Therapy Lamp is a 275W infrared heat device designed for home use. It delivers a warm, penetrating glow that you can aim where you want relief or comfort. The kit includes the lamp, a remote, an installation kit, and a manual. The head rotates a full 360 degrees, while the floor stand rides on four movable omnidirectional wheels for flexible placement in any room.
Infrared warmth varies by individual sensitivity, so adjust to your comfort level. This device is designed for home use and should be operated according to the included manual. The remote control and wheels help you adjust settings and move the unit with ease for convenient sessions.
This product is intended for personal warmth and comfort in a home setting. It is not a medical device, and results may vary by user.
Q: Does this lamp require assembly?
A: Yes. It ships with an installation kit and manual for straightforward setup.
Q: Can I adjust heat brightness and timing with the remote?
A: Yes, the remote lets you change brightness and set a timer for your session.
Processing: orders are usually dispatched within 1–5 business days of payment.
Delivery: most orders arrive 10–18 days after they are placed. Every order is sent with tracking, and you will receive the tracking link by email as soon as it ships.
Shipping cost: free standard shipping on every order to any Australian address. Remote and regional areas can take a few extra days.
Returns: if an item arrives damaged, defective, incorrect or expired, contact us within 30 days of delivery and we will arrange a replacement or refund at no cost to you. Change-of-mind returns are not accepted. See our Refund policy and Shipping policy for full details.
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